ChhattisKala: umbrella brand creation, identity, imagery system and packaging for a state rural livelihoods mission

Women in colourful saris working with traditional spinning wheels in the Chhattiskala case study.

Public and social · Rural livelihoods · Chhattisgarh, India

Branding Chhattiskala, an umbrella brand for a state’s makers.

A state full of makers, and no single name the world could recognise them by.

Overview

MomentIgnite
CategoryPublic and social
ScopeName to district rollout
ClientBihan, Chhattisgarh State Rural Livelihood Mission
Delivered withPwC

Chhattiskala is the official umbrella brand of Chhattisgarh, a flagship initiative of Bihan, the state rural livelihoods mission. It brings the craft of artisans, the produce of farmers and the enterprise of women’s self-help groups under one identity.

The work sits inside a national ambition, the Lakhpati Didi vision of rural women building sustainable incomes. BigBrandTheory created the brand with PwC, from the name through to the system districts would run it on.

Launched in 2025 by the Union Minister and the Chief Minister · Live on Amazon and ONDC · One brand, every district · Two scripts, equal weight

Disciplines
  • Public and social sector branding
  • Umbrella brand creation
  • Brand strategy
  • Naming · Brand story and manifesto
  • Brand values
  • Stakeholder mapping
  • Identity system
  • Imagery system
  • Packaging design
  • Bilingual communication
  • District rollout
Chhattiskala inspiration collage combining rural landscapes, a banyan tree, women and traditional arched architecture.
Bihan Bazaar shop displaying colourful handmade decorations, textiles and craft products.
Woman weaving fabric on a large wooden handloom in a textile workshop.
Woman working beside a packaging machine with finished sachets arranged around her.
Women in colourful saris smiling together outdoors beside farmland.

A state full of makers, and no name to find them by

Chhattisgarh has thousands of producers. Tribal artisans, farmers, and women’s self-help groups making soap, incense, pulses, flours, sweets, spices and rice, much of it to a standard any market would take.

What none of them had was a name a buyer outside the state would recognise. A product sold under a district label reaches a district.

The quality was never the constraint. The identity was.

Umbrella brands do not fail at the logo

State brands fail because of scale rather than design. Thousands of producers, hundreds of products, dozens of districts, and no central marketing team holding any of it together.

An umbrella brand does not fail because the logo is wrong. It fails because nobody downstream knows how to use it.

Chhattiskala English logo with an orange emblem and “A Bihan Initiative” tagline on a deep red background.
Chhattiskala Hindi logo variations with an orange emblem on light and deep red backgrounds.
Chhattiskala brand colour palette featuring Sunrise Orange, Gerua Red, off-white and complementary warm shades.
Chhattiskala typography guide showcasing Inter lettering and a statement about women, craft and village progress.

We are the voice of the unseen hands

The people in this brand have always been invisible in the final product. Somebody grew the rice, somebody pressed the oil, somebody rolled the agarbatti, and the market met none of them.

So we wrote the manifesto before anything was drawn, and it said what the brand is actually for. We are the voice of the unseen hands.

The manifesto came before the mark

In public sector work the words travel further than the design, because they are what a district officer repeats in a room we will never be in.

Getting the story, the values and the stakeholder map settled first is what lets an identity be adopted rather than issued.

The platform
We are the voice of the unseen hands.

The manifesto
We are the voice of the unseen hands  · 
Chhattiskala logo breakdown showing community figures, a landscape and plant motif, and a tribal-inspired outer arch.

Brand identity built from the people in it

The mark is made of the things it represents. Community figures, a landscape and plant motif, and a tribal-inspired outer arch holding them together.

Nothing in it is borrowed from the conventions of government communication, because the brand had to compete on a marketplace listing rather than on a notice board.

Sunrise orange, gerua red

The palette runs on sunrise orange and gerua red against off-white, warm colours that belong to the state rather than to a category.

Across pulses and flours, soaps, agarbatti and sweets, the system lets a toor dal pack and a tulsi soap sit in the same family without either one looking like it borrowed the other’s design.

Smartphone displaying a Chhattiskala Instagram profile mockup with coordinated red and orange brand posts.
Group of women standing behind a Chhattiskala display of pulses, flour, incense, soaps and ladoo boxes.

Bilingual from day one

A state brand that works only in English has already excluded most of the people making the products and many of the people buying them.

So Devanagari was built as a primary script rather than added as a translation, with both logos drawn properly rather than one set in

whatever typeface was available.

Devanagari is not an afterthought

District communication and national communication carry equal weight, which matters more than it sounds.

A self-help group in a village and a buyer on a marketplace are looking at the same brand, and neither version should feel like the secondary one.

Chhattiskala packaging layout guide showing logo placement, bilingual product names and the Toor Dal pack design.
Chhattiskala Toor Dal, Kulthi Dal and Gram Flour pouches displayed with bowls of their respective ingredients.

A photography grammar for a state with no art director

The hardest problem in an umbrella brand is the thousandth photograph. Hundreds of people across dozens of districts will shoot products, makers and places, and none of them will have a brief.

So we built an imagery system of four categories, with rules simple enough to be followed by somebody with a phone and no training.

Four categories, one look

Consistency in this kind of brand cannot depend on approval, because there is nobody to approve it.

It has to be designed so that the easiest thing to do is also the correct thing to do. That is the difference between a guideline and a system.

Chhattiskala Urad Dal pouch with bilingual labelling and an orange patterned base resting on pale lentils.
Fine brown powder falling into a wooden bowl beneath the white Chhattiskala logo.
Chhattiskala Kulthi Dal pouch with red and orange branding placed on a bed of brown horse gram.
Chhattiskala Neem, Rose and Charcoal Soap packaging arranged on stone platforms among leaves and flowers.

From a district shelf to a national marketplace

The brand was launched in 2025 by Union Minister Shivraj Singh Chouhan and Chhattisgarh Chief Minister Vishnu Deo Sai. Launched by the state, listed on ONDC

Chhattiskala products are now trading on Amazon India and ONDC-linked storefronts including Mystore and DigiHaat.

Ragi millet cookies made by the Mavali Mata self-help group. Pure tikhur powder, the traditional arrowroot starch, from the Jeevan Jyoti Mahila Cluster Sangthan. GI-tagged Vishnu Bhog rice, cold-pressed mustard oil, turmeric, coriander and seedless tamarind. The unseen hands now have a name on the pack, and a national shelf to put it on.

Chhattiskala Rose, Rajnigandha, Lavender and Chandan Agarbatti boxes styled with flowers, incense sticks and sandalwood.
Chhattiskala Neem Soap in green packaging beside an unwrapped soap bar with lather and neem leaves.
Chhattiskala Rajnigandha Agarbatti box beside a burning incense stick, with a woman praying in the background.
Chhattiskala Rose and Lavender Agarbatti boxes beside burning incense and a brass lamp, with temple architecture behind.
Hands rinsing a green soap bar above Chhattiskala Tulsi Soap packaging surrounded by green leaves.
Chhattiskala Mahua Ladoo and Sattu Ladoo boxes displayed with plates of sweets against a warm brown backdrop.
Brown ladoos with visible nut pieces stacked in a bowl against a deep red background.

We left Bihan with a brand that districts can run without us, a manifesto its own people repeat, and one name under which a village enterprise reaches a national marketplace.

(07) What changed

A state’s craft, given one name.

Launched by the state, trading nationallyInaugurated in 2025 by the Union Minister and the Chief Minister, with products now listed on Amazon India and ONDC storefronts including Mystore and DigiHaat.
One identity across every districtArtisans, farmers and self-help groups reach the market under one recognised brand rather than dozens of separate local labels, which is the difference between a district buyer and a national one.
A system that runs without an art director Four imagery categories and a bilingual identity give hundreds of people across the state a consistent way to use the brand with nobody centrally approving it.

Frequently asked

What is Chhattiskala?

Chhattiskala is the official umbrella brand of Chhattisgarh, a flagship initiative of Bihan, the state rural livelihoods mission. It brings handcrafted, organic and traditional products made by women-led self-help groups, tribal artisans and farmers to market under one identity, and its products are sold on Amazon India and ONDC storefronts.

What did BigBrandTheory do for Chhattiskala?

BigBrandTheory created the Chhattiskala brand with PwC, covering brand strategy, the name, the brand story, manifesto and values, stakeholder mapping, the bilingual identity system, the imagery system, packaging design across the product range and the system for district rollout.

How do you build an umbrella brand for a state?

By designing for the people who will use it rather than the people who commission it. Thousands of producers across dozens of districts have no central marketing team, so the brand has to be usable without approval. An umbrella brand does not fail because the logo is wrong. It fails because nobody downstream knows how to use it.

Why does a rural livelihoods brand need a photography system?

Because hundreds of people will photograph products, makers and places, and none of them will have a brief or an art director. Chhattiskala’s imagery system sets four categories with rules simple enough to follow with a phone, so the easiest thing to do is also the correct thing.

Why build a state brand bilingually?

Because a brand that works only in English excludes most of the people making the products. Chhattiskala treats Devanagari as a primary script rather than a translation, so district communication and national communication carry equal weight.

Who does branding for government and rural livelihood programmes in India?

The work spans naming, the brand story and manifesto, stakeholder mapping across districts and departments, a bilingual identity, packaging across many producers, and a system that can be run without central art direction. BigBrandTheory works on public and social sector branding in India, and created Chhattiskala for Chhattisgarh’s Bihan mission with PwC.